Last updated: October 27, 2026

KENNY BROWN WELL & PUMP SERVICE, INC., trading as trendhnaven (“we,” “us,” or “our”), operates https://trendhnaven.shop.

This notice explains how personal information is handled when you visit our website, purchase products, or communicate with us. For processing undertaken for our own business purposes, the company is the responsible business and, where applicable, the data controller.

Information Collected

Depending on your interactions with us, we collect:

• Contact details: name, email address, billing and shipping addresses, and telephone number when provided.

• Transaction records: products purchased, purchase amounts, payment status, delivery details, cancellations, returns, and refunds.

• Payment-related information: information needed to complete purchases through the relevant payment services.

• Account details: account and login information if customer accounts are available and you create one.

• Communications: support requests, complaints, feedback, and attachments you submit.

• Technical information: IP address, browser and device details, website interactions, and information collected through cookies or similar technologies.

• Preference records: marketing selections, privacy choices, and consent records where applicable.

Information comes directly from you, automatically through website interactions, and from providers supporting payments, delivery, fraud prevention, and store services.

Purposes and Legal Bases

We use personal information to:

• Process payments and fulfill orders.

• Provide delivery information and customer assistance.

• Handle cancellations, returns, and refunds.

• Maintain customer accounts where offered.

• Secure our store and investigate suspected fraud.

• Diagnose technical issues and improve website functionality.

• Send marketing communications where legally permitted.

• Maintain required business records.

• Resolve disputes and establish or defend legal claims.

Where UK data protection law applies, our legal bases include:

• Contract: processing necessary to fulfill purchases and requested services.

• Legal obligation: processing required to meet applicable legal duties.

• Legitimate interests: security, fraud prevention, customer assistance, and service improvement, where those interests are not overridden by your rights.

• Consent: optional tracking or marketing where consent is required.

You may withdraw consent at any time without affecting earlier lawful processing.

Information Disclosures

We disclose information as necessary to Shopify, payment processors, shipping carriers, fulfillment partners, technical and communications providers, and professional advisers.

If analytics or advertising providers are used, related processing is subject to applicable consent requirements and privacy choices.

Information may also be disclosed to comply with lawful requests, protect legal rights, or support a business transfer subject to applicable safeguards.

Shopify Services

Shopify provides our ecommerce platform. It processes information to operate and support its services and may process certain information for its own purposes, depending on the services and settings involved.

Read the Shopify Consumer Privacy Policy for information about Shopify’s processing and related privacy rights.

Cookies and Advertising Preferences

Cookies and similar technologies support functions such as shopping carts, checkout, security, and remembering preferences.

Where optional analytics or advertising technologies are enabled, we obtain consent before using them when required by law. Available website privacy controls allow you to manage relevant choices. Browser controls may also block cookies, although some store functions may be affected.

Certain advertising-related disclosures can qualify as a “sale,” “sharing,” or “targeted advertising” under US state privacy laws, even without monetary payment.

Where these activities occur and an applicable opt-out right exists, you may exercise it through available privacy controls or by emailing us. We honor legally recognized opt-out preference signals, including Global Privacy Control, where required.

Retention and Protection

We retain personal information only for as long as reasonably necessary for the purposes described here.

Retention depends on the information involved, ongoing account and order needs, support matters, tax and accounting requirements, fraud prevention, and applicable legal claim periods. Information is deleted or anonymized when no longer needed, subject to lawful retention duties.

We use reasonable technical and organizational safeguards. No electronic transmission or storage method guarantees complete security.

International Processing

We operate from the United States. Shopify and other providers may process information in the United States and other countries.

Where UK restrictions on international transfers apply, we use an applicable lawful mechanism, such as a recognized adequacy arrangement or approved contractual safeguards, where required. Contact us for details about safeguards relevant to your information.

Your Rights

Depending on your location and applicable law, you may have rights to:

• Access or obtain a copy of personal information.

• Correct inaccurate information.

• Request deletion.

• Receive certain information in a portable format.

• Restrict or object to processing.

• Withdraw consent.

• Opt out of qualifying sales, sharing, or targeted advertising.

• Appeal a privacy request decision where applicable.

Email fvivancecciard@outlook.com to submit a request. We may verify your identity and an authorized agent’s authority before acting. Requests are handled within applicable legal deadlines.

We do not unlawfully discriminate against customers who exercise privacy rights.

Marketing emails include an unsubscribe option. Essential purchase and service communications may continue.

UK residents may complain to the Information Commissioner’s Office at https://ico.org.uk. Customers elsewhere may contact their relevant privacy authority.

Children’s Information

The store is intended for a general audience and is not directed at children. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has improperly provided information so we can investigate.

Changes and Contact

We may revise this notice as practices or legal obligations change, update the date above, and provide additional notice where required.

Company / data controller: KENNY BROWN WELL & PUMP SERVICE, INC.
Trading name: trendhnaven
Email: fvivancecciard@outlook.com
Address: 11716 S.E. 98TH COURT, BELLEVIEW, FL 34420, United States